Who We Are
Providence One Group LLC ("we," "us," or "our") is an independent life insurance agency. Our principal agent is Antonio Valdiviezo, California insurance license 0L49873, NPN 18282557. This policy explains how we collect, use, and protect information you share with us through providenceonegroup.com, our forms and surveys, and our phone and text communications.
Information We Collect
When you fill out a form or survey, we may collect your name, phone number, email address, state, date of birth or age range, coverage amount you are interested in, beneficiary preferences, and your answers to basic eligibility questions. We also keep a record of your consent to be contacted, including the date, time, page, and consent language shown. We may collect technical information such as your IP address, browser and device type, pages visited, and the advertisement that brought you to our site. We do not ask for Social Security numbers, bank account information, or detailed medical records through this website.
How We Use Your Information
We use your information to respond to your request, prepare quotes from insurance carriers we are appointed with, help you apply for and maintain coverage, schedule appointments, improve our website and advertising, and meet our legal, licensing, and recordkeeping obligations.
Calls and Text Messages
We contact you by phone or text only with your permission, such as when you check the consent box on our form. Calls and texts may be made using automated technology. Consent is not a condition of purchasing any product. Message frequency varies and message and data rates may apply. You can opt out of texts at any time by replying OUT or STOP, and reply HELP for help. Calls may be recorded where permitted by law for quality and compliance purposes.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.
How We Share Information
We do not sell your personal information. We share information only as needed to serve you: with insurance carriers to obtain quotes and process applications, with our marketing organization and licensed agents who help service your request, with service providers who run our CRM, phone, texting, website, scheduling, and advertising tools under confidentiality obligations, with government authorities when required by law, and with a successor if our agency is sold or merged.
Cookies and Advertising
Our website uses cookies and similar technologies, including tools from Meta and Google, to measure how our site and advertisements perform. You can control cookies through your browser settings and manage ad preferences in your Meta and Google account settings. Our site does not currently respond to Do Not Track signals.
Data Retention and Security
We keep request and consent records for at least five years, and client records for as long as a policy is in force plus any period required by law or regulation. We use reasonable administrative, technical, and physical safeguards, including access controls and encrypted connections, but no method of transmission or storage is completely secure.
Your Choices and Rights
You may opt out of texts, ask what information we hold about you, and request that we correct or delete it, subject to records we are legally required to keep. California residents may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information and to limit use of sensitive personal information. We will not discriminate against you for exercising these rights. To make a request, contact us using the information below.
Children
Our website is not directed to anyone under 18, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with a new date.
Contact Us
Providence One Group LLC, 2108 N Street, Ste N, Sacramento, CA 95816. Phone: (833) 499 5017. Email: tony@providenceonegroup.com